Knowledge Base

CADLearning

Trouble Logging In

To log into CADLearning, visit portal.cadlearning.com There are a number of reasons you could be experiencing trouble logging into CADLearning.  Here is a quick list of the most common issues to check: Make sure you are using the correct URL to log in. Each...

Getting Started with CADLearning

Welcome! We have developed some online presentations to walk you through using CADLearning. These are online and will be updated whenever we make a change to the platform, so come back and check in anytime you have a question or see something new! Getting Started with...

System Requirements

Important Note: In alignment with changes made by Microsoft support, we have updated our System Requirements. As of 1/15/2020: We will no longer support Internet Explorer on any Operating System. The Edge browser was given an important update by...

Why can’t I view videos?

There are a couple of reasons videos cannot be viewed: If the video player shows an error or blank screen, you may have a firewall blocking the video streaming. Many companies enforce strict policies in regards to internet traffic. You will need to work with your IT...

Why can’t I download the exercise file?

You may find an exercise file within a lesson that is not downloading. If it is a reference to the file to use within a bulk downloadable ZIP file—it is not a downloadable link. You can find the full ZIP in the "Downloads" tab of the course. You will need to download...

Where are the exercise files?

Exercise files will be provided for a number of courses. In the course view, any available files are to the right under Resources on the right side of the course page. You will need to download the zip file and unzip the drawing and/or project files to a folder on...

I locked my account, how do I get back in?

If you enter an incorrect password too many times, your account will be locked for 10 minutes before you can try again. If you do not recall your password, to unlock the account you will need to reset your password. You can do that by clicking "Forgot Your Password?".

Searching does not return results.

When using the "Search" field in CADLearning, we recommend adding any products you use to your Library. This will help the Search return items of value to you. To add to your personal library, navigate to your profile and select "Add Product to My Library". Select the...

Fall 2019 Release

Introducing a brand new dashboard designed to help you track your goals. Users can now select a goal, track progress, answer pop-quiz questions, earn badges and medallions, and attain 100% knowledge in a chosen path! Don't worry! The library you know and love is still...